- – Manage client relationships, ensuring 95%+ retention and contract renewals.
- – Identify and close new business opportunities, owning the full sales cycle.
- – Analyze market trends to deliver data-driven workforce solutions and strategies.
- – Lead change management workstreams and conduct stakeholder impact assessments.
- – Manage smaller transformation projects, coordinating timelines and resources effectively.
- – Design communication strategies and develop training materials for client engagement.
- – Develop and manage donor relationships, cultivating and soliciting funding opportunities.
- – Lead grant writing efforts, crafting compelling proposals and managing funder reports.
- – Provide strategic direction to the Communications team, enhancing donor storytelling efforts.