- – Make 150+ outbound calls daily to connect with decision makers and book meetings.
- – Qualify sales opportunities by identifying ideal prospects and uncovering needs.
- – Maintain accurate CRM records and manage daily pipeline for consistent follow-ups.
- – Establish trusting relationships with clients to deliver practical solutions.
- – Conduct workplace assessments and harassment investigations with analytical rigor.
- – Develop and deliver engaging leadership courses in both French and English.
- – Analyze customer feedback and service data to identify improvement opportunities.
- – Coordinate resolution of complex customer issues across multiple service areas.
- – Lead customer service initiatives and support team development and training.