- Expertise en centres de contact et technologies de transformation.
- Gestion de projets, optimisation des processus et amélioration client.
- Excellentes compétences en communication et collaboration interfonctionnelle.
- – Initiate contact with potential customers to source new sales opportunities.
- – Conduct discovery calls to understand customer needs and requirements effectively.
- – Maintain and grow prospect database while routing opportunities to Account Executives.
- – Manage and deliver high-impact consulting projects to enhance client operations.
- – Analyze mining operations using advanced data analytics to identify improvement areas.
- – Develop and maintain strong client relationships to support project success and growth.