- – Manage client relationships, ensuring 95%+ retention and contract renewals.
- – Identify and close new business opportunities, owning the full sales cycle.
- – Analyze market trends to deliver data-driven workforce solutions and strategies.
- – Partner with Product & Engineering leaders to drive high-performance culture.
- – Leverage AI tools and analytics to optimize people processes and insights.
- – Coach leaders on decision-making and performance management aligned with goals.
- – Deliver early-stage programming, including workshops and cohort-based sessions.
- – Facilitate client intake, ensuring accurate data entry and resource assignment.
- – Track program metrics and report trends to enhance client experience and support.