- – Establish trusting relationships with clients to deliver practical solutions.
- – Conduct workplace assessments and harassment investigations with analytical rigor.
- – Develop and deliver engaging leadership courses in both French and English.
- – Analyze customer feedback and service data to identify improvement opportunities.
- – Coordinate resolution of complex customer issues across multiple service areas.
- – Lead customer service initiatives and support team development and training.
- Atteindre les objectifs de vente des produits d'épargne individuels.
- Établir et entretenir des relations solides avec courtiers et agents.
- Posséder une expertise en produits d'épargne et compétences en vente.