- – Drive client acquisition and retention, achieving 95%+ retention rates.
- – Identify and close new business opportunities, managing the full sales cycle.
- – Analyze market trends to deliver data-driven workforce solutions and strategies.
- – Lead change management workstreams and conduct stakeholder impact assessments.
- – Manage smaller transformation projects, coordinating timelines and resources effectively.
- – Design communication strategies and develop training materials for client engagement.
- – Lead full lifecycle of proposal and grant development, ensuring high-quality submissions.
- – Coordinate with leadership and SMEs to align opportunities with strategic priorities.
- – Champion client-focused content that highlights Capstone's expertise and value.