- – Develop and execute annual marketing plans aligned with organizational goals.
- – Lead end-to-end marketing campaigns across digital, print, and social channels.
- – Track KPIs and optimize strategies for client acquisition and brand awareness.
- – Manage major incidents, ensuring timely resolution and adherence to SLAs/SLOs.
- – Implement solutions to enhance customer experience and eliminate recurring issues.
- – Facilitate communication among teams, providing leadership during escalations.
- – Prospect and identify new client opportunities to expand territory sales.
- – Develop and execute strategic sales plans to drive business growth.
- – Manage client relationships and conduct product demonstrations to showcase value.