- Leadership stratégique pour la mise en œuvre de solutions CCaaS
- Gestion agile des projets et collaboration avec les parties prenantes
- Expertise en IA et transformation des centres d'appels
- – Initiate and lead planning and execution of renovation projects across properties.
- – Coordinate communication between internal teams, contractors, and design consultants.
- – Monitor site progress, ensuring compliance with safety standards and project timelines.
- – Develop detailed project plans, including timelines, resource allocation, and risks.
- – Manage project budgets, track expenses, and identify cost-saving opportunities.
- – Lead cross-functional teams, ensuring effective communication and project goals.