- – Manage content calendar, ensuring timely delivery of YouTube and webinar assets.
- – Produce and edit long-form YouTube videos, enhancing storytelling and engagement.
- – Coordinate webinar funnel operations, tracking performance and optimizing lead generation.
- – Deliver onboarding and training to ensure customer success with the Arlo platform.
- – Manage customer relationships, driving adoption, retention, and upsell opportunities.
- – Track customer health metrics to inform strategy and enhance overall outcomes.
- – Lead water resources and stormwater management projects, including flood studies.
- – Provide technical expertise in hydrologic and hydraulic modeling for urban systems.
- – Mentor junior team members while collaborating with multidisciplinary project teams.