- – Build and maintain strong client relationships to drive satisfaction and retention.
- – Identify opportunities for account growth and develop strategic account plans.
- – Coordinate with internal teams to ensure timely delivery of products and services.
- Gérer l'équipe de clavardage pour optimiser ventes et expérience client.
- Analyser données pour améliorer performance et conversion des ventes.
- Encadrer agents et promouvoir culture de performance et d'amélioration continue.
- – Develop and implement project workplans, timelines, and deliverables.
- – Coordinate meetings and maintain professional communication with stakeholders.
- – Prepare project status reports and maintain organized documentation records.