- Diriger une équipe multidisciplinaire pour l'évolution de ServiceNow.
- Définir la feuille de route stratégique pour ITSM, OMT et TSOM.
- Influencer les parties prenantes et piloter des programmes de transformation.
- – Lead and mentor estimating team, fostering collaboration and continuous improvement.
- – Oversee preparation of accurate estimates for labor, materials, and subcontracted work.
- – Build relationships with clients and suppliers to support successful tender submissions.
- – Manage content calendar, ensuring timely delivery of YouTube and webinar assets.
- – Produce and edit long-form YouTube videos, enhancing storytelling and engagement.
- – Coordinate webinar funnel operations, tracking performance and optimizing lead generation.