- – Assess youth for safe housing alternatives and coordinate case management plans.
- – Provide counseling and mediation to prevent homelessness and empower youth.
- – Maintain accurate client documentation and manage database systems for reporting.
- – Collaborate with stakeholders to define project objectives and success criteria.
- – Manage end-to-end project deliverables while exceeding client expectations.
- – Facilitate communication and maintain strong relationships with all project teams.
- – Manage a team delivering high-quality digital services to government partners.
- – Ensure adherence to operational processes for incident and service request management.
- – Foster a positive team culture while driving continual service improvement initiatives.