- Gérer l'équipe de clavardage pour optimiser ventes et expérience client.
- Analyser données pour améliorer performance et conversion des ventes.
- Encadrer agents et promouvoir culture de performance et d'amélioration continue.
- – Develops and implements national AI literacy programs for diverse learners.
- – Cultivates strong relationships with stakeholders to enhance program reach.
- – Leads and mentors team members, fostering a collaborative work environment.
- – Own media relations programs, crafting creative pitches to secure coverage.
- – Cultivate relationships with media, clients, and stakeholders for effective outreach.
- – Author high-quality content, including press releases and strategic messaging.