- – Manage client accounts and serve as the primary contact for account matters.
- – Build trusted relationships with stakeholders to understand business goals and needs.
- – Collaborate with teams to recommend IT solutions and prepare tailored proposals.
- – Develop and manage annual program budget to align with organizational goals.
- – Cultivate industry relationships to drive investment in education and training programs.
- – Lead team to plan, implement, and evaluate continuing education schedules effectively.
- – Initiate contact with potential customers through inbound and outbound inquiries
- – Conduct discovery calls to understand customer needs and route opportunities
- – Maintain and grow prospect database while collaborating on online demos