- – Leverage network to identify targets and conduct outreach for client introductions
- – Provide market insights and support proposal strategy for client meetings and deals
- – Maintain CRM records with contact details, next steps, and discussion summaries
- – Make 150+ outbound calls daily to connect with decision makers and book meetings.
- – Qualify sales opportunities by identifying ideal prospects and uncovering needs.
- – Maintain accurate CRM records and manage daily pipeline to ensure follow-ups.
- – Analyze customer feedback and service data to identify improvement opportunities.
- – Coordinate resolution of complex customer issues across multiple service areas.
- – Lead customer service initiatives and support team development and training.