- – Ensures efficient operation of the ONE Stop Shop front counter for customer support.
- – Provides essential administrative support to management and Council Committees.
- – Assists with budget administration and payroll support for departmental operations.
- – Manage client relationships, ensuring 95%+ retention and contract renewals.
- – Identify and close new business opportunities, owning the full sales cycle.
- – Analyze market trends to deliver data-driven workforce solutions and strategies.
- – Deliver early-stage programming, including workshops and cohort-based sessions.
- – Facilitate client intake, ensuring accurate data entry and resource assignment.
- – Track program metrics and report trends to enhance client experience and support.