- – Initiate contact with potential customers through inbound and outbound inquiries
- – Conduct discovery calls to understand customer needs and route opportunities
- – Maintain and grow prospect database while collaborating on online demos
- – Lead execution of loyalty initiatives to enhance customer retention and experience.
- – Coordinate cross-functional projects, aligning stakeholders on priorities and timelines.
- – Analyze performance data to identify churn drivers and develop data-driven strategies.
- – Drive client acquisition and retention, achieving 95%+ retention rates.
- – Identify and close new business opportunities, managing the full sales cycle.
- – Analyze market trends to deliver data-driven workforce solutions and strategies.