- Expertise en centres de contact et technologies de transformation.
- Gestion de projets, optimisation des processus et amélioration client.
- Excellentes compétences en communication et collaboration interfonctionnelle.
- – Initiate contact with potential customers through inbound and outbound inquiries
- – Conduct discovery calls to understand customer needs and route opportunities
- – Maintain and grow prospect database while collaborating on online demos
- – Serve as senior HR advisor, aligning people strategies with business goals.
- – Lead complex HR projects, ensuring exceptional client service and quality delivery.
- – Mentor junior consultants, fostering collaboration and supporting professional growth.