- – Design and implement high-quality software solutions for complex challenges.
- – Mentor team members and drive continuous improvement in development practices.
- – Collaborate with cross-functional teams to align technical solutions with goals.
- – Lead execution of loyalty initiatives to enhance customer retention and experience.
- – Coordinate cross-functional projects, aligning stakeholders on priorities and timelines.
- – Analyze performance data to identify churn drivers and develop data-driven strategies.
- – Administers and maintains CRM data, ensuring accuracy and reliability of records.
- – Supports business development by providing updated client information and lists.
- – Trains users on CRM functionalities and promotes best practices for data hygiene.