- – Analyze customer feedback and service data to identify improvement opportunities.
- – Coordinate resolution of complex customer issues across multiple service areas.
- – Lead customer service initiatives and support team development and training.
- Coordination des présentations pour la haute direction et le conseil.
- Soutien à la planification stratégique et suivi des priorités clés.
- Excellentes compétences en communication et gestion du temps requises.
- – Build and execute partnership strategy to expand BigGeo's ecosystem and value.
- – Negotiate commercial agreements and develop measurable partnership models.
- – Collaborate with Sales and Marketing on joint campaigns and partner-led growth.