- Diriger le développement stratégique et l'optimisation des réseaux
- Gérer les contrats et assurer la conformité avec les partenaires
- Collaborer avec les équipes pour améliorer l'expérience client
- – Analyze customer feedback and service data to identify improvement opportunities.
- – Coordinate resolution of complex customer issues across multiple service areas.
- – Lead customer service initiatives and support team development and training.
- – Manage multiple mechanical engineering projects from initiation to completion.
- – Prepare and review HVAC designs, calculations, and technical documentation.
- – Build relationships with clients and stakeholders, ensuring clear communication.