- Analyser les performances et fournir des recommandations stratégiques.
- Élaborer budgets et prévisions pour optimiser la croissance des revenus.
- Collaborer avec équipes multidisciplinaires pour évaluer initiatives d'affaires.
- – Support planning and implementation of ITSM processes and capabilities.
- – Gather, analyze, and document requirements from business and technical stakeholders.
- – Identify opportunities for workflow automation and process improvement initiatives.
- – Own full-cycle acquisition of high-potential channel partners to drive growth.
- – Forge sustainable relationships with partners, maximizing platform adoption and success.
- – Maintain CRM data integrity, delivering strategic performance reports to leadership.