- – Develop and manage donor relationships, cultivating and soliciting funding opportunities.
- – Lead grant writing efforts, crafting compelling proposals and managing funder reports.
- – Provide strategic direction to the Communications team, enhancing donor storytelling efforts.
- – Own real estate opportunity pipeline, focusing on sourcing new locations in Ontario.
- – Leverage relationships with landlords and brokers to uncover retail opportunities.
- – Evaluate site viability through market analysis, lease economics, and zoning factors.
- – Analyze customer feedback and service data to identify improvement opportunities.
- – Coordinate resolution of complex customer issues across multiple service areas.
- – Lead customer service initiatives and support team development and training.