- – Build and maintain strong client relationships to drive satisfaction and retention.
- – Identify opportunities for account growth and develop strategic account plans.
- – Coordinate with internal teams to ensure timely delivery of products and services.
- – Manage lifecycle and performance of enterprise applications and integrated systems
- – Drive project execution, ensuring alignment with scope, timelines, and resources
- – Collaborate with stakeholders to translate operational needs into technology solutions
- – Lead change management workstreams and conduct stakeholder impact assessments.
- – Manage smaller transformation projects, coordinating timelines and resources effectively.
- – Design communication strategies and develop training materials for client engagement.