- – Analyze marketing performance and customer behavior to identify growth opportunities.
- – Develop and maintain dashboards and reports to track key performance indicators.
- – Collaborate with cross-functional teams to translate data insights into actionable strategies.
- – Make 150+ outbound calls daily to connect with decision makers and book meetings.
- – Qualify sales opportunities by identifying ideal prospects and uncovering needs.
- – Maintain accurate CRM records and manage daily pipeline for consistent follow-ups.
- – Analyze customer feedback and service data to identify improvement opportunities.
- – Coordinate resolution of complex customer issues across multiple service areas.
- – Lead customer service initiatives and support team development and training.