Client Relationship Manager

Job Title: Branch Manager

Location: Dartmouth, Nova Scotia

Hours: Monday to Friday, 8:00 AM-5:00 PM

Salary: $65,000-$85,000 annually, plus bonus and commission opportunities

About the Role

Lead an established staffing branch, develop new business, and help a team deliver dependable service to clients and job seekers.

As Branch Manager, you will take responsibility for the Dartmouth branch's operations, team performance, client relationships, and financial results. Working alongside the team, you will be the primary person responsible for bringing in new business, growing existing accounts, and achieving sales targets.

This is an active, hands-on leadership role that combines prospecting and client visits with coaching your team and managing daily branch priorities. You will also collaborate with our East Coast team to support client needs across the Maritimes and Canada.

If you bring strong sales and people management experience, we welcome your application. Previous staffing industry experience is an asset but is not required.

What We Offer

• Annual salary of $65,000-$85,000
• Three separate earning opportunities: a weekly branch bonus, an additional bonus based on branch success, and commission.
• Benefits and an optional RRSP plan
• Education reimbursement
• Bi-weekly pay
• Opportunity to lead an established branch and directly influence its growth and success

Key Responsibilities

• Take ownership of daily branch operations, financial performance, service delivery, and growth
• Win new business through prospecting, outreach, meetings, and regular visits to prospective clients
• Develop and carry out sales plans to meet targets and expand the branch's client base
• Manage existing accounts, identify additional staffing opportunities, and build lasting client relationships
• Lead, coach, and support the Staffing Coordinators, setting clear priorities and performance expectations
• Oversee recruitment and placement activity to ensure client needs are addressed promptly and effectively
• Monitor sales, recruitment, service, and financial results, taking action where improvement is needed
• Resolve client and associate concerns, including attendance, performance, and assignment issues
• Ensure branch practices and records meet company policies, employment standards, and health and safety requirements
• Prepare and review client proposals, agreements, correspondence, and branch documentation
• Work with regional teams and senior leadership to address challenges and support company goals

Requirements

• Demonstrated success in business development, sales, and client relationship management
• Previous experience leading a team and managing business or operational priorities
• Ability to take responsibility for results, meet sales targets, and follow through on commitments
• Strong communication, coaching, negotiation, and problem-solving skills
• Ability to balance business development with daily operational demands
• Strong computer skills, attention to detail, and organizational abilities
• Valid driver's licence and access to a reliable vehicle for regular client visits and prospecting
• Availability to respond to occasional issues outside regular business hours
• Staffing or recruitment industry experience is an asset; candidates with relevant experience from other industries are encouraged to apply

About Advantage Personnel

Advantage Personnel is a Canadian-owned staffing firm providing temporary staffing and direct hire services since 1986. As part of the Advantage Group, we support clients across Canada in industries including administration, transportation, manufacturing, and warehousing. Our work centres on understanding client needs, connecting people with opportunities, and building lasting relationships.

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