Sales Support Administrator

EDDY GROUP LIMITED "Maritime Owned and Operated"

Eddy Group Limited, a Maritime based wholesale distribution business and one of Canada's Best Managed Companies, has been a construction industry partner for over 100 years. The fifth-generation family business takes pride in providing quality products, customized solutions, and service to their industrial, commercial, and residential customer base. We have 11 locations throughout New Brunswick, Nova Scotia, and Prince Edward Island.

We are currently recruiting a Sales Support Administrator to join our team of dedicated professionals in Truro, NS.

What is my role?

Reporting to the Branch Manager, is responsible for providing administrative and operational support to ensure the efficient day-to-day operation of the branch. The position will also provide customer service and counter sales coverage during employee breaks, lunches, vacations, sick leave, and periods of increased customer demand. While capable of assisting customers with product inquiries and order processing, the primary focus of the role is administrative support and branch operations rather than sales generation.

• Provide administrative support to the Branch Operations Administrator and branch team.
• Prepare quotations, customer orders, invoices, credits, purchase documentation and other branch paperwork.
• Maintain customer accounts, files, pricing records and documentation.
• Coordinate order processing and follow-up to ensure timely completion.
• Assist with scheduling deliveries, customer pickups and branch communications.
• Process returns, warranty claims and customer documentation.
• Maintain filing systems and ensure electronic records remain accurate and current.
• Support inventory administration including transfers, adjustments and reporting as required.
• Provide counter sales coverage during employee breaks, lunches, vacations, sick leave and other absences.
• Assist customers in person, by telephone and electronically during coverage periods.
• Process customer orders accurately and efficiently.

What will you bring to Eddy Group?

• High School Diploma or equivalent required.
• Previous administrative experience in an office, customer service or wholesale distribution environment preferred.
• Customer service experience required.
• Counter sales experience is considered an asset.
• Experience in wholesale distribution is considered an asset.

Why Eddy Group?

• Full benefit package after first month of employment
• Defined Contribution Pension Plan after 6 months of employment.
• Attractive Bonus programs
• Collaborative and engaged team with a proven track record of success.
• A winning culture that you will be proud to be a part of
• Maritime based, family-owned company.

This is a full-time salaried position working out of our location in Truro, NS. The location will be open from 7:00 am-5:00 pm Monday-Friday, but hours outside of these should be expected. Salary is based on an 8-hour day, 40-hour week. Annual base salary will be commensurate with your experience.

Please mail or e-mail a resume (no phone calls please) to:

Eddy Group Limited
1419 Salmon River Road
Truro, NS
B2N 5B6
Attention: Todd Gates, Branch Manager
e-mail: [email protected]

Eddy Group Limited is committed to a diverse environment. All qualified candidates who live in Canada and have permanent work status will receive consideration for employment without regard to race, religion, gender, orientation, disability, age, or any protected grounds.

We wish to thank all applicants for their interest in this position and will advise that only selected candidates will be contacted.