DISPATCH OFFICER
Mount Saint Vincent University - 3 emplois
Halifax, NS
Détails de l'emploi :
Mount Saint Vincent University is strongly committed to fostering diversity and inclusion within our community and encourages applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities, and other groups that would contribute to the diversification of our campus. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify in their application materials. All qualified candidates are welcome to apply; however, priority will be given to Canadian citizens and permanent residents.
The Security Office at Mount Saint Vincent University invites applications for the position of Dispatch Officer.
Classification: Full-time, Rotating Shifts IUOE Position (80 hours biweekly)
Rate of Pay: $20.21 per hour (plus $1.00 night-shift differential)
Start Date: ASAP
Application Process
If you require an accommodation at any time during the application process, please let us know.
Applications should include a cover letter and resume. We will begin reviewing applications after July 13, 2026.
Reporting to the Manager of Security, the Dispatch Officer safeguards people, University buildings and property, and works to ensure a safe environment on the University campus in accordance with established regulations and procedures. The Dispatch Officer plays an active role in ensuring compliance with University policies, regulations, and procedures, as they apply to themselves and all persons on the campus. The Dispatch Officer is also responsible for the Mount Saint Vincent University switchboard and security lines. The Dispatch Officer will process all incoming calls and inquiries, record messages, and dispatch calls to Security and Facilities staff. They are also the primary communication resource for patrol staff. All emergency services for the University are centralized through this position. There is a requirement to handle cash and deposits on occasion. The Dispatch Officer handles key control for departments across campus.
The successful applicant will have a Grade 12 education, and preference will be given to those with related experience. Applicants should have well-developed inter-personal skills, excellent communication skills, and a proven ability to work effectively under pressure and with minimal supervision. The ability to multitask and remain organized is essential for working in an environment with multiple phones, radios, and customers. Strong report-writing skills are required to accurately document incidents and activities.
A St. John's Ambulance First Aid/CPR course and/or previous Security Patrol experience will be considered an asset. The applicant must be able to work a rotational schedule, including days, evenings, nights, weekends, and holidays as required. As reporting systems and supporting documentation are primarily electronic, candidates must be proficient in Microsoft Office Suite and related business enterprise systems. Applicants should be sensitive to the environment of Mount Saint Vincent University, a university dedicated to the higher education and development of women. Mount Saint Vincent University is a smoking-restricted campus.
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