The Contract Manager is to be the liaison between Cortellucci Vaughan Hospital and Mackenzie Health, and Paladin Security Group in Vaughan ON and Richmond Hill, ensuring all contractual obligations is met while acting on the behalf of the Security Department.

Position Details

Position: Full Time Security Contract Manager

Site: Cortellucci Vaughn Hospital and Mackenzie Health

Averaging Agreement: Employment Standard Act

Hours: Monday - Friday (0900-1700)

Payrate: $34.84

Posting Date: August 5, 2025

Internal Closing Date: August 11, 2025

External Closing Date: August 26, 2025

Job Description

• Quality Control – Maintain Training Records
• Continue to adapt and innovate for maximum efficiency in a dynamic environment.
• Dealing with people while promoting safety consciousness in the workplace and surroundings
• Record keeping and meticulous documentation
• Monitor security officers to enforce security/safety programs
• Implement security/safety improvements that benefit the Customer's assets, visitors, patients and Customer staff
• Plan and conduct safety awareness meetings
• Respond to all security concerns from tenants and Hospital personnel
• Develop and maintain positive relations with tenants, contractors, local law enforcement, community and groups or associations that benefit and support the organization.
• Develop and maintain list of appropriate police jurisdiction contacts.
• Flexible work schedule required
• Plan and prepare staff meetings including preparation of agenda and documentation of minutes
• Flexible to travel to the Hospitals multiple sites as required
• Complete Security Officer interviews, evaluations and annual performance reviews.
• Ensure daily coverage, patient watch, special assignments, duties, and crisis/emergency coverage are assigned according to the contract and/or as needed.
• Accountable for coordinating services within the Hospitals contracted budget.
• Conducts safety security inspections
• Provides statistical analysis

Position Requirements

• A graduate degree in Business or Health Care Administration or related discipline and specialized training in protection services or criminology; or equivalent education and experience.
• Minimum of three years supervisory/managerial experience in security and / or fire safety services.
• Working knowledge of appropriate legislation and provincial/national standards in security, and protection of privacy
• Demonstrated leadership abilities in a security, supervisory role
• Proficiency in Microsoft Office software
• Excellent verbal and written English communication skills
• Proven ability to build and maintain strong working relationships both internally and externally
• Superior investigative and problem-solving skills
• Legally Authorized to work in Canada

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.