Site Description:

North York General Hospital is a leading community hospital in Toronto, recognized for its commitment to providing exceptional patient care. With a comprehensive range of services, including emergency, surgical, and specialized care, NYGH is dedicated to improving the health and well-being of its diverse community. As a teaching hospital affiliated with the University of Toronto, it is also at the forefront of research and education, shaping the future of healthcare.

Position: Shift Security Supervisor

Site: North York General Hospital Leslie site

Hours: Continental 12-hour Rotation (0700-1900/1900-0700)
Pay Rate: $24.19/hr

Overtime Eligibility: Averaging Agreement after 88 Hours
Internal Posting Date: July 29, 2025

Internal Closing Date: August 4, 2025
External Closing Date: August 12, 2025

Key responsibilities:

• Provides leadership, direction, and ongoing coaching and training
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift
• Ensures site staff adhere to all Paladin Security and site-specific security policies and procedures
• Plans and implements shift work schedules
• Ensures all Security Guards have received the mandatory training
• Motivates staff and issues commendations
• Disciplines staff when necessary and ensures proper documentation is passed onto head office
• Performs security audits
• Documents and investigates security incidents and complaints
• Provide proactive and reactive security patrols.
• Communicates any concerns/issues with Client Service Manager

Prerequisites:

• Valid Security License for the province of Ontario
• Valid First Aid & CPR Level C from a WSIB approved provider
• Covid Vaccine two doses
• Proof of up to date immunization records for Mumps, Measles, Rubella, Varicella and two step Tuberculosis skin test
• Valid G class Driver's License
• Must be willing to complete N95 Mask fit testing during the training
• Vulnerable Sector Check
• Minimum 1 year of healthcare supervisory experience preferred
• Demonstrated ability to perform under pressure.
• Proven ability to train, direct, and motivate staff.
• Excellent communication skills (both written and verbal)
• Legally authorized to work in Canada
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) training program prior to their onboarding training to ensure they meet the requirements of the position

Please be aware: The UOF/MOAB training is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability

Why choose Paladin?

• Opportunities for training and professional development
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Additional perks

If you're excited about the opportunity to work with Paladin Security but don't meet every qualification listed, don't let that stop you from applying. You may be the ideal candidate for this role or another within our organization. We're always looking for great talent to join our team!