We're Hiring!

Join Our Award-Winning Team at Magee Jewellers & Designers

Now Hiring: Sales & Administration Assistant

Location: Fredericton, NB

Job Type: Full-time Position

Magee Jewellers & Designers is a locally owned and operated jewellery studio located in the beautiful city of Fredericton, New Brunswick. With over 25 years in business, we have built a strong reputation for excellence and are known for our passion for craftsmanship and innovation. We specialize in custom jewellery design, custom upcycling, restoration, and expert repairs. Our state-of-the-art studio is dedicated to creating unique, high-quality pieces while preserving sentimental treasures through meticulous restoration. Known for our exceptional service and attention to detail, we take great pride in our work.

We are seeking a talented, organized, and enthusiastic Sales & Administration Assistant to join our team. The ideal candidate will bring a blend of customer service excellence and strong administrative capabilities. A passion for fashion, jewellery, and meaningful customer experiences is essential. We're looking for someone who values professionalism, integrity, and compassion-traits that align with our longstanding reputation for exceptional service and craftsmanship.

As the first point of contact for many of our clients, this individual will play a key role in shaping the customer experience. Strong communication skills, attention to detail, and the ability to multitask in a fast-paced retail environment are essential. You should thrive in a setting where relationships matter, where no two days are the same, and where care and precision are part of every interaction.

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Key Responsibilities:

• Provide friendly, knowledgeable, and personalized customer service

• Assist with jewellery and repair sales, including follow-ups and customer communication

• Maintain and update client records and service logs

• Answer phones, respond to emails, and manage appointment scheduling

• Process inventory receiving and support merchandising efforts

• Maintain a clean and organized sales floor and office environment

• Handle point-of-sale transactions with accuracy and professionalism

• Support overall administrative and retail operations

• Contribute to a positive and team-oriented work culture

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Our Ideal Candidate:

• Has at least 2 years of experience in a customer service

• Possesses strong interpersonal and communication skills

• Consistently arrives on time and is ready to begin work at the scheduled start time

• Refrains from personal cell phone use during business hours to maintain focus and provide excellent customer service

• Is organized, detail-oriented, and proactive

• Presents a mature, professional demeanor

• Maintains professionalism and respects confidentiality

• Is tech-savvy and confident using email, POS systems and social media

• Thrives under pressure and is adaptable to changing priorities

• Works well independently and collaboratively

• Has a strong sense of accountability and pride in their work

• Is willing to work occasional extra hours in December (evenings/weekends)

• Must be eligible for security clearance upon hiring

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Why Join Magee Jewellers & Designers?

• Be part of a respected, award-winning local business

• Work in a creative, supportive, and inspiring environment

• Monday-Friday schedule (9 AM - 5 PM) with extended hours only in December

• Generous employee discount

• Health care benefits package

• Vacation & paid time off

• Free on-site parking

• Opportunity to grow in a rewarding and evolving industry

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If you are driven by exceptional customer service, organizational excellence, and the opportunity to contribute to a team that values craftsmanship, quality, and meaningful client relationships, we invite you to apply.

To apply: Please email your resume to [email protected] and include "RESUME - Sales & Administration Assistant" in the subject line.