Position Details:

Position: | Full-Time Security Guard

Site: | St. Joseph's Care Group Facilities - Hogarth Riverview Manor
Address: | 300 Lillie Street North, Thunder Bay ON

Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours

Hours: | Monday, Tuesday (16:00-00:00) Saturday and Sunday (08:00-16:00)

Payrate: | $ 19.80 / hour after completion of site training

Posting Date: July 3rd 2025

Internal Closing Date: July 10th 2025

Key responsibilities:

• Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
• Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
• • You will be required to operate the Switchboard duties including call handling, dispatching, monitoring of building alarm systems and CCTV.
• Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
• Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
• • Provide Use of Force/Restraint as required and directed under the Mental Health Act
• Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
• Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
• Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
• Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
• Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards

Prerequisites:

• Valid Security License for the province of Ontario
• Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
• Covid Vaccine two doses
• Immunization records for Mumps, Measles, Rubella, Varicella and two step TB skin test
• Valid G class Driver License
• English (oral and written) fluency is a must
• Previous experience in security, law enforcement, or a related field preferred.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
• Authorized to legally work in Canada

If you don't have immunization record, click on the link below to know how to get it:

https://paladinsecurity.com/wp-content/uploads/2023/07/How-to-get-immunization-records-Paladin.pdf