CCA Exam Coordinator
Full time, Permanent
Hybrid, Nova Scotia

Health Association Nova Scotia (HANS) is a not-for-profit, non-government, membership-based association with 60 years' experience in providing exceptional human resource shared services, innovative technical services (formerly "clinical engineering services") solutions, policy support and expertise our customers can count on. Serving multiple organizations across the province of Nova Scotia, we are officially recognized as one of Nova Scotia and Atlantic Canada's Top Employers. As an employer committed to employment equity, we encourage applications from applicants who self-identify from diverse communities and/or backgrounds.

We're excited to announce a new opportunity for a CCA Exam Coordinator to join our Labour Relations, Compensation Analysis and Educational Solutions team as we continue to grow and expand our amazing team!

Position Scope:

The CCA Exam Coordinator is responsible for the organization of the CCA Certification Exam. The duties will include managing the exams logistics, processing exam registrations, maintaining the Customer Relations Management (CRM) database related to the exam, and generating exam reports, as required.

Role Specific Duties:

• Provide office management support for CCA Exam, as directed by verbal or written instruction
• Present a positive and professional image of the CCA Program office to all partners, suppliers, inquiries, and through other interactions
• Coordinate the CCA Exam cycles and report exam results to educators, exam candidates, and management
• Coordinate exam logistics, which will include booking the exam space, scheduling exam dates, gauging exam capacity, communicating with educators and exam candidates, etc.
• Administer the exam registration process including inquires, screening, registering, data entering, processing payments, posting results and rescheduling
• Collaborate with industry partners to operationalize the exam, including educators, contracted exam administration company, and management
• Process large volume of exam results including importing, exporting, reporting data points

Qualifications and Skills:

• Post-secondary diploma in administrative and/or business-related studies
• 5 years' experience in an office setting (combination of experience and education will be considered)
• Customer service oriented with excellent verbal and written communication skills
• Able to write, format, proofread moderately complex correspondence, including memos, letters, forms, etc.
• Demonstrated proficiency with Microsoft Office Suite including Excel (formatting, formulas, data manipulation), Word, PowerPoint, Outlook, and information management systems
• Demonstrated understanding of data integrity principles (consistency, accuracy, currency, and complete)
• Demonstrated work experience coordinating large cyclical projects
• Superior time management skills and the ability to effectively prioritize tasks with minimal supervision
• Ability to prioritize and respond to large volumes of emails and phone calls, respecting the time sensitive nature of the inquiries and in accordance with Program standards

What We Offer:

We offer a Competitive Compensation Package that includes:

• Comprehensive Health and Dental Benefits: Enjoy a robust cost-shared health and dental program to keep you and your family well-covered.
• Top-Tier Pension Plan: Benefit from our highly ranked defined benefit pension plan (NSHEPP), ensuring your long-term financial security.
• Generous Vacation Time: Start with 4 weeks of vacation plus the option to buy back additional days to suit your needs.
• Wellness and Family Leave: Take advantage of dedicated Wellness Days and Family Leave Days to support your personal and family life.
• Annual Wellness Allowance: Receive an annual allowance to support your well-being through various wellness initiatives.
• Professional Development: Access ongoing opportunities for professional growth and development to advance your career.

Application Process:

Applications will be accepted until: July 17th, 2025

Qualified applicants are invited to submit their resume and cover letter using the following link: https://jobs.crelate.com/portal/healthassociation/job/s16qkccxc45or5jnjwm5ojew9y?crt=1751545641365

As an organization that supports a diverse workplace, we welcome people from all ethnicities, genders, sexual orientations, age, religion, physical and mental abilities, family status, and political belief and affiliation.

Health Association Nova Scotia thanks all applicants for their interest; however, only those selected for an interview will be contacted.

Did you know we have been one of Nova Scotia and Atlantic Canada's Top Employers over 9 years in a row?