Responsible to the Procurement Manager, the contracts coordinator works with customers on both new procurement and service opportunities; preparing, examining, analyzing, negotiating and revising contracts/purchase orders that involve the purchase or sale of goods or services including but not limited to equipment, materials, supplies products and onsite support.
The coordinator works closely with suppliers and other teams of Mobile Valve to deliver excellent customer service on both large-scale projects and smaller purchase orders. The contracts coordinator is a holistic position that requires examining and interpreting customer contract requirements and ensuring technical, monetary and product requirements are met.
The Contracts Coordinator is the problem solver of the team, they take on customer requirements and can identify possible solutions in product selection, supplier selection as well as service offering.
Responsibilities
- Works on both Service and new Procurement
- Process all types of proposals (RFQ, RFP) received from internal and external customers.
- Address inquiries from customers (RFQ's, pricing inquiry, etc.) and issue information to customers as required.
- Preparation and revision of contracts/purchase orders that involve the purchase of sale of goods and services.
- Work with an industrial service team to maintain and monitor customer preventative maintenance schedules.
- Size new and replacement valves to customer requirements, working with supplier portals and sizing programs. Product specific training will be provided.
- Estimating on-site and in-shop service work.
- Process warranty claims from start to finish, until RMA/Credits/Debits are received
- Perform daily search for new tenders, review buy and sell government websites and identify new businesses.
- Handle the acquisition, distribution and store of equipment and supplies.
- Oversee administration of contracts/purchase orders.
- Maintain detailed and organized files.
- Prepare and disseminate information to appropriate individuals.
- Ensure contract/purchase order execution is in accordance with company policy.
- Embrace and use all new tools and systems as requested by management.
- Create quotations for customers providing pricing and availability.
- Type and process various documents using word, excel documents Maintain financial and statistical tools using spreadsheets.
- Research and investigate information to enable proper information to provide to suppliers and customers.
- Arrange and participate in meetings, conferences and team activities.
- Adherent to stated policies and procedures relating to health and safety, and quality management.
- Adhere to procedures relating to the proper use and care of equipment and materials.
- Maybe required to participate in promotional activities and attend trade fairs, meetings with suppliers, customers and other personnel to ensure all demands are met.
- Must be familiar with company policies and procedures.
- Other work-related duties as required by your supervisor.
- Must be able to obtain Controlled Goods and ISED Security Clearance as a condition of employment
Qualifications
- Post-secondary education in Business Administration or relevant work experience
- Must have strong time management skills
- Must be detail oriented and have excellent organizational skills
- Must be deadline oriented and responsive to urgent requests
- Must be able to multitask and change direction and focus quickly.
- Must have excellent problem-solving skills
- Must be able to work independently and be self-driven.
- Must have strong computer literacy including knowledge of Microsoft Office products and ERP systems.
- Technical aptitude is an asset.
- Related experience working in a fast-paced service environment is an asset.
Other details
- Job Family Operations
- Pay Type Salary
- Required Education Bachelor's Degree