Title: Dispatcher

Job Details:

Pay: $20/hr

Shift: Monday-Friday

Hours: 8 AM - 4 PM

Location: Ottawa, ON-East

We're actively hiring on behalf of one of Canadas best Family owned and operated Transportation companies located in Ottawa, ON. Within this role, you will be integral to the day-to-day functions of the terminal. You will ensure timely deliveries /pickups of various freight. Communicate effectively with all Drivers, Customers, and Management team members.

RESPONSIBILITIES:

• Schedule and dispatch drivers to pick up and del iver loads to and from customer locations
• Act as the re liable point of contact for drivers to successfully balance the driver's health and sa fety with customer requirements
• Working closely with dock staff to review inbound freight manifest & pr ioritizing trailers accordingly
• Assist in achieving the objectives of the pick-up and drop-off (P&D) operations, such as % on-time delivery/ stops per hour
• Manage on time performance of deliveries
• Maintain contact with drivers throughout the day
• Bring to the attention of the Driver Trainer and/or Driver Management team any driver problems impacting the operation (P&D or Dock)
• Plan the P&D activities and staffing required to meet the objectives (and to advise the Driv er Trainer of the requirements)
• Ensure drivers are aware of all/any unusual delivery/pickup req uirements and update the System
• Ensure drivers are made aware of all appointment deliveries, cash collects and C.O.D.'s. (Cash on Delivery)
• Prioritize and assign pickups to drive rs to ensure maximum efficiency
• F amiliar ize yourself with all P &D routes and any problem areas
• Ensure all appointment freight is brought to the attention of the AM Operations Supervisor and is loaded in a way to ensure on time delivery
• Monitor and track all equipment as assigned or moved
• P erform driver checkout as required
• A ssist drivers resolve any conflicts in a professional manner
• E nsure all updates in the s ystem are done in real time for stat uses of all trucks and trailers

REQUIREMENTS:

• Dispatching in an Less than Truck Load (LTL) transport environment, city/local dispatching
• 6 months to 1 year of previous Transportation/Trucking Industry experience required
• Excellent Organization skills
• Ability to work in fast- paced environment
• Excellent communication skills, with the ability to communicate in a diverse environment
• Bilingualism is considered a strong asset
• Working knowledge in software applications such as : Word, Excel , Outlook etc.

WHAT WE OFFER:

• Weekly pay
• Vacation Pay accrual
• Diverse working environment

#Admin