At Dermacadie, our team plays a crucial role in our patient's healthcare journey and we strive to provide a positive experience to all. If you enjoy a fast-paced environment, have a passion for health care, and thrive in a team setting, you will love working with us!
The opportunity:
Dr. Leïla Reguigui & Dr. Michael MacGillivary, 2 dermatologists located in Moncton, NB, are looking for a permanent full-time medical office administrator to join their team.
This opportunity is meant for an individual who has experience working as an office administrator, especially within a specialty health care setting. If you consider yourself to be a strong communicator who is organized, compassionate, innovative, and able think critically, this may be the perfect opportunity for you!
Key Responsibilities, as required/applicable:
- Coordinates patient care through the clinic: checking in, organizing follow up care, printing related documents, collecting non-insured fees.
- Ensures patient confidentiality.
- Manages incoming/outgoing communications (phone, e-mail, EMR).
- Answers inquiries by phone, in person, or electronically, in a helpful, respectful and efficient manner.
- Manages and maintains appointment schedules.
- Manages and processes patient referrals.
- Maintains electronic medical record via EMR software.
- Orders and receives office supplies.
- Prepares and processes clinic mail.
- Performs all other related clinical, administrative tasks or special tasks.
Working Conditions & Location:
The medical office administrator position requires availability to work on-site from Monday to Friday, 7:30am to 3:30pm (excluding evenings, weekends, and STAT holidays).
The team within the clinic consists of a total of 2 dermatologists, 2 full-time licensed practical nurses, and additional part-time administrative support. The clinic is located at 35 Providence St, Moncton, NB (part of the Georges-L.-Dumont Hospital).
Qualifications:
- Proficiency with a computer (including using the internet, electronic medical record with preference for Telus CHR, MS Office software, and Google Drive/Mail).
- Exemplary abilities in prioritizing tasks and multi-task in a fast-paced environment.
- Strong organizational skills.
- Strong communication, interpersonal and conflict resolution skills.
- Compassion and patience.
- Self-motivation and the ability to work independently and as a team.
- Innovation and problem-solving skills.
- The ability to maintain a discrete and confidential environment.
- Bilingualism is necessary (English and French).
Experience/Education:
- Experience as a medical office admin within a medical specialty is an asset, but not a requirement.
- Medical office admin diploma (or equivalent) is an asset.
- Familiarity with medical terminology is an asset.
- General knowledge of the New Brunswick medical system is an asset.
Why you should absolutely join our team:
Apply for a fantastic opportunity to join a positive team work environment where you will benefit from:
- A professional, positive, and inclusive work environment that strives to promote wellness.
- A competitive salary.
- Vacation (flexible).
- Paid personal/wellness/sick days, paid out at end of year if unused.
- Optional health/dental benefits.
- Optional RRSP contribution with employer match.
- No evenings and weekends.
- Office closed on all STAT holidays, and during winter holidays (additional to vacation).
- Free parking.
- Annual performance review with potential for yearly increase or bonus.
Application deadline: July 1st, 2025
Expected start date: Dependant on applicant availability