Status: Casual

Pay Rate: $ 18.25/hr

Hours: Various 12 hour shifts
Category: Averaging Agreement( Overtime after 88 Hours)

Site: Southlake Regional Hospital
Internal Posting Date: June 16 2025

Internal Closing Date: June 20, 2025
External Closing Date: June 30, 2025

Site Description: Southlake Regional Health Centre, formally known as York Regional Hospital, is a full-service hospital with a clinically advanced focus. Southlake is responsible for developing and providing advanced levels of care to the more than 1 million people who reside in York Region, Simcoe County, and as far north as Muskoka. Through various expansions in its history Southlake has grown into a university-affiliated teaching and research facility, specifically offering advanced cardiac, cancer and thoracic care.

This position is a high-caliber position and will also include the following responsibilities:

• Working on assigned shifts, you will work 12-hour shifts providing proactive and reactive security patrols and responses to incidents in the mental health ward
• You will be required to write reports and investigate routine incidents
• Respond to coded emergencies in a quick and efficient manner
• Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance
• This role required you to be physically fit and able to stand and walk for long periods
• Work closely with vulnerable populations
• Monitor for and escalate security concerns within the Emergency Department
• Assist in developing security plans for high-risk patients
• Provide security presence and support throughout the Emergency Department
• Utilize verbal de-escalation techniques to manage conflicts
• Oversee and support patient watch guards within the Emergency Department
• Work closely with local Law Enforcement and Emergency Services
• Ensure the safety of staff, patients, and visitors within the Emergency Department

Essential Job Functions:

• Be courteous and cooperative with a high quality of customer service.
• Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures.
• Must be able to communicate clearly with clinical staff, and the general public while conveying professionalism and authority at all times.
• Able to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.
• Write clear, concise, and legible reports.
• Communicates any concerns/issues with Site Coordinator.
• Must be legally authorized to work in Canada.

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.