2526-120 - Administrative Assistant (OA11) - eCampus
Operational Support
Administrative Assistant 2 (OA11)
Education
eCampus
Nova Scotia
School of Access, Education and Language
Term Part-time (50%) Position: Commencing approximately July 21, 2025 and ending approximately July 17, 2026
Application deadline is 11:59PM, June 17, 2025
Competition No. 2526-120
Salary range: $42,176.04 to $47,189.29 annually (pro-rated to 50%)
This is a remote work opportunity. You must have a suitable offsite work location in Nova Scotia and be within commuting distance of any of NSCC's physical campuses. NSCC will supply you with all computing requirements (computer, monitors, etc.).
Working remotely in a fully online team environment, you will be reporting to the Academic Chair managing the Adult Learning Program (ALP) for eCampus.
You will provide a full range of administrative support services to our team including the Academic Chair, two eCampus ALP Counsellors, and approximately twenty faculty. Your primary responsibilities include managing and tracking communications with applicants and students, digital record keeping and file management, inputting and retrieving data, running reports, managing and updating student records. Notably, you will be responsible for communications supporting the intake, onboarding, orientation and advisement of hundreds of ALP students.
You will provide the following support services:
- Contact applicants for entry into the Adult Learning Program - arrange and track their completion of entry Math & Communications assessments, arrange intake assessment meetings with ALP Counsellors and follow up with any that do not attend
- Send joining instructions to new program entrants
- Partner with Faculty Advisors and Academic Chair to arrange onboarding meetings for new students and advisement meetings for course selection each semester
- Maintain systems tracking student compliance with orientation, completion of an intake survey for funders, and payment/opting out of fees associated with the program
- Make and field telephone, Microsoft Teams, and email enquiries about ALP
- Other administrative and student communications duties as directed by the Academic Chair
Qualifications and Occupational Experience:
The minimum educational qualification for this position is a post-secondary certificate or diploma in Business or Administrative Professional/Office Administration. High school completion with significant years of administrative experience (10+) will also be considered.
You have a minimum of two years' (full-time equivalent) recent and related occupational experience in a fast-paced office environment.
You have occupational experience that includes digital records management.
You are familiar with and comfortable using computer applications such as the Microsoft Office Suite including Microsoft Teams, SharePoint, Excel, Bookings, Outlook and email.
Knowledge of running reports from enterprise systems like PeopleSoft would be considered an asset.
You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.
Occupational experience supporting/providing service to students and prospective students in a post-secondary educational environment would be considered an asset.
Relevant Skills and Knowledge
You demonstrate a commitment to equity, diversity, inclusion, accessibility, and anti-racism.
You possess excellent interpersonal skills and can interact at all levels of an organization.
You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction.
Your superb team working skills enable you to contribute positively to a team environment.
You have specific technical occupational knowledge and skill in MS Excel and MS SharePoint, data tracking and management, running reports, creating and overseeing shared files.
You are known for your problem solving and critical thinking skills.
You are a strong communicator.
You possess excellent coordination skills specifically related to organizing the flow of information in an online environment.
You have proven records and information management skills and abilities specifically related to student records management including transcript and tracking graduation pathways.
You demonstrate a strong commitment to excellence.
You are dedicated to life-long learning.
Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.
NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR Generalist at [email protected]. Our Employee Workplace Accommodation Policy can be found here.
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