Client Services Manager - Atlantic Asher

Join the team behind Atlantic Canada's most impactful hospital home lotteries! You've seen the signs, maybe you've even dreamed about winning one. Those grand-prize show homes and sold-out hospital lotteries. That is Asher at work. They're the team powering campaigns like the QEII Home Lottery and New Brunswick Hospital Home Lottery - high-profile fundraising initiatives that raise millions in support of healthcare across the region.

Now, Asher is looking for a strategic and impact-focused Client Services Manager to join their Atlantic Canada team - someone who thrives on building strong relationships, managing complex projects, and making a meaningful impact.

About the Role

As Client Services Manager, you'll take the lead on managing high-profile charitable lottery campaigns from start to finish. You'll act as the main point of contact for Atlantic-based clients, overseeing strategy, timelines, prize planning, financials, and coordination with cross-functional internal teams. You'll also represent Asher at exciting in-person events like campaign launches, media promotions, and community activations.

What You'll Do

• Serve as the strategic lead and day-to-day contact for regional client accounts
• Guide the full campaign lifecycle - from planning to execution to wrap-up
• Collaborate with marketing, finance, creative, IT, and external partners
• Oversee prize development, budgeting, scheduling, and campaign logistics
• Mentor a Client Services Coordinator and support their ongoing development
• Attend and contribute to campaign events, including public and media engagements
• Ensure exceptional client experience and continuously look for opportunities to improve results

What We're Looking For

• Education & Experience: A post-secondary degree or diploma in business, marketing, communications, or a related field. At least 5 years of experience in client service, project management, or account leadership is required.
• Skills & Competencies: Strong project management abilities, excellent communication and relationship-building skills, and a strategic mindset. You're confident managing budgets, interpreting reports, and presenting updates to clients and stakeholders.
• Key Attributes: Organized, driven, collaborative, confident, and client-focused. You bring a calm, professional presence to complex, high-pressure campaigns.

Why Join Asher?

• Meaningful Work: Support causes that matter-every campaign improves healthcare in our communities.
• Collaborative Culture: Join a team that values professionalism, creativity, and respect.
• Growth & Development: Take your career to the next level with leadership and learning opportunities.
• Competitive Compensation: Includes salary, comprehensive health and dental benefits, RRSP matching, paid volunteer time, generous vacation, and more.

To learn more about Asher, please visit: https://www.soasher.com/

If you are energized by people, purpose, and the pace of large, impactful projects, we want to hear from you!

Please submit your resume online by clicking "Apply." For more information, contact Mady MacIntyre confidentially at [email protected]. If you need accommodation during the selection process, please let us know.

We believe in employment equity, welcoming individuals from all backgrounds. We encourage applications from the following under-represented groups to self-identify in their resume or cover letter: Indigenous persons, racially visible persons, persons with a disability, women, and persons of a minority sexual orientation and/or gender identity.

Facet is a recruitment firm with an unshakeable belief that change is a good thing. People are not only our purpose, they are also our passion. Facet was created to recruit talented, established professionals who aspire to lead organizations. We are inspired by these individuals and believe they are at the core of building purpose-driven, dynamic, and forward-thinking workplaces.