Title: Customer Service Representative - Manufacturing

Location: Kitchener, ON

Wage: $20.00 - 21.00/hr

Shift: Day (8:00 AM - 4:30 PM)

We are hiring a full-time Customer Service Representative to start with one of our clients in Kitchener, ON. This position is bus accessible and has the possibility of long-term work based on performance.

Note: Due to schedule requirements/demands, this role is not suitable for students.

Job Description:

• Support and maintain client customers
• End-to-end management process within ERP system
• Attention to detail and accuracy
• Act as liaison between customers, production, and sales
• Maintain relationships with customers, work orders, and resolutions
• Process daily invoicing and credits

Requirements:

• Proficient Microsoft skills (Excel, PowerPoint, Word)
• Knowledge of ERP programs/process
• Strong communication and decision-making skills required
• Excellent listening skills and problem-solving
• Previous 2 years experience in a similar role

Additional Information:

• Bus accessible
• Long-term possibilities

For immediate consideration, you can easily apply with your resume!