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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

GPDS is a rapidly evolving and dynamic team and for highly motivated professionals looking to make an impact. We are looking for individuals who will help us shape the Future of Payments for TD and continue to build TD's presence and influence within the industry. We are responsible for the delivery of TD's Payment Modernization Program including regulatory, cybersecurity, payment products, SWIFT, and Correspondent Banking Services related projects for TD's global footprint. Our projects are designed to deliver the future of payments, including innovative business services, data models, and best in class technology infrastructures that support over $5 Trillion (and rapidly growing) worth of payments daily.

Position Overview:

Our team is seeking a Business Information Mgmt. Specialist to lead the Automation and Process Optimization team within the Global Payment and Deposit Solutions (GPDS) and Global Payment and Deposit Operations (GPDO). This role requires expertise in robotic process automation (RPA), process analysis, and solution development, as well as strong leadership, stakeholder management, and coaching capabilities. The successful candidate will be responsible for leading a team of analysts/developers, defining automation strategies, ensuring governance, and collaborating with senior executives to drive automation initiatives aligned with business objectives. In addition, this role also involves analyzing data from various source systems to generate actionable insights, recommending operational and strategic opportunities, and effectively communicating findings to stakeholders. The candidate will help manage the data lifecycle, ensure compliance with data regulations, and implement data security and privacy processes. Additionally, the candidate will utilize visualization tools to present tailored business insights and educate partners on interpreting analytics to drive business growth. Regular communication with business partners is essential to define requirements and deliver data solutions.

Job / Role Responsibilities:

RPA Development & Process Automation:

• Lead and manage a team of RPA developers and automation analysts, providing guidance, mentorship, and performance management.
• Define and implement the RPA strategy, ensuring alignment with business priorities and automation best practices.
• Oversee the design, development, and deployment of RPA solutions using tools such as UiPath, Microsoft Power Automate, or Blue Prism.
• Drive innovation by identifying new automation opportunities, leveraging AI, machine learning, and data analytics to enhance process automation.
• Establish and enforce automation governance, risk management, and compliance controls, ensuring adherence to security and regulatory requirements.
• Ensure integration of automation solutions with enterprise applications (databases, APIs) to optimize business workflows.
• Provide oversight on Microsoft Access, VBA, and macros-based automation, ensuring effective database management and workflow automation.

• Analyze business processes to identify automation opportunities and assess feasibility.
• Design and develop end-to-end RPA workflows using tools using UiPath platform ensuring accuracy and efficiency.
• Utilize programming and scripting languages (e.g., Python, VBA, SQL, .NET languages) to enhance automation capabilities.
• Develop custom VBA macros and functions to automate manual tasks within Excel and Microsoft Access, improving data processing efficiency.
• Work with Microsoft Access to build and maintain databases, automate queries, and integrate RPA solutions with existing data infrastructure.
• Ensure smooth data transmission and integration between automation bots and various enterprise applications (e.g. databases, APIs).
• Implement best practices for bot deployment, exception handling, and error resolution to ensure robust and reliable automation.
• Optimize existing automations by monitoring bot performance, troubleshooting issues, and enhancing efficiency.
• Work closely with business users and IT and governance teams to ensure seamless adoption and alignment with organizational goals.

Business Information Analysis & Management:

• Analyze complex data sets and thrive in ambiguous situations to deliver actionable insights and strategic recommendations.
• Perform end-to-end data analysis, including mapping and data remediation, ensuring data accuracy and integrity.
• Utilize data querying skills (e.g., SQL) to extract, manipulate, and analyze data from various sources.
• Understand data transmission processes (e.g., MQ, Kafka) to ensure seamless data flow from source to destination.
• Demonstrate proficiency in data elements and databases, contributing to data governance and CDE identification.
• Implement data automation strategies to enhance efficiency and reduce manual efforts.
• Work with Data Quality initiatives to monitor and improve data integrity.
• Utilize visualization and reporting tools (e.g., Dremio, Databricks, Power BI, Cognos, Tableau) to present data insights clearly and effectively.
• Employ Python scripts for automation tasks to streamline processes and improve productivity.
• Experience with cloud platforms (Azure, AWS, GCP) is a plus, enabling data solutions in cloud environments.
• Familiarity with Jenkins for automation testing is also a plus, contributing to robust data pipeline management.

Agile & Way of Working:

• Act as the primary liaison between the automation team and senior business leaders, translating technical solutions into clear business value.
• Present automation roadmaps, performance metrics, and status reports to executives, ensuring transparency on project progress and impact.
• Work closely with operations, IT, and compliance teams to ensure seamless automation adoption and scalability.
• Influence executive decision-making by providing data-driven insights on cost savings, efficiency improvements, and risk reduction from automation initiatives. L
• Facilitate automation governance committees, ensuring alignment with enterprise-wide digital transformation strategies.
• Apply Agile methodologies, Product Owner mindset, and iterative development practices for automation projects.
• Use Jira, Confluence, and other collaboration tools to track project progress and document automation processes.
• Stay current on emerging RPA trends, tools, and best practices to drive continuous improvement.
• Foster a culture of innovation, actively seeking new opportunities to automate and optimize business processes.

C) Leadership & Collaboration:

Stakeholder Management:

• Act as the primary liaison between the automation team and senior business leaders, translating technical solutions into clear business value.
• Present automation roadmaps, performance metrics, and status reports to executives, ensuring transparency on project progress and impact.
• Work closely with operations, IT, and compliance teams to ensure seamless automation adoption and scalability.
• Influence executive decision-making by providing data-driven insights on cost savings, efficiency improvements, and risk reduction from automation initiatives.
• Facilitate automation governance committees, ensuring alignment with enterprise-wide digital transformation strategies.
• Engage with business stakeholders to understand process requirements and automation objectives.
• Present automation solutions and demonstrate value through impact assessment and performance metrics.
• Guide and mentor junior RPA developers, fostering a collaborative learning environment.

People Leadership & Team Development:

• Lead, mentor, and develop a high-performing automation team, fostering a culture of innovation, collaboration, and continuous learning.
• Drive team engagement and professional growth by providing training opportunities in RPA tools, scripting (Python, VBA, SQL), and data analytics.
• Implement Agile methodologies for automation development, ensuring iterative improvement and responsiveness to business needs.
• Promote cross-functional knowledge sharing and encourage team members to explore new automation technologies.

Performance Management & Process Optimization:

• Establish and track KPIs for automation success, such as time savings, accuracy improvements, and ROI on automation investments.
• Conduct regular status reviews and automation impact assessments, ensuring ongoing optimization of automated processes.
• Identify bottlenecks and implement continuous improvement initiatives to enhance efficiency and scalability.

Communication & Facilitation:

• Convey complex automation concepts in a clear and compelling manner for non-technical stakeholders.
• Collaborate with cross-functional teams, including IT security, compliance, and business units, to ensure automation solutions meet all regulatory and security requirements.

Critical Thinking & Problem-Solving:

• Apply analytical and problem-solving skills to address automation challenges and improve workflows.
• Develop innovative solutions to streamline processes and reduce manual effort.
• Utilize data analysis skills to interpret trends, validate automation impact, and support business decision-making.
• Identify risks and implement controls to mitigate automation failures and ensure compliance.

D) Education & Experience:

• Undergraduate degree in Computer Science, Engineering, Information Technology, or a related field.
• 7+ years of experience in automation, process improvement, or technology leadership.
• 3+ years of people management experience, leading automation or technology teams.
• Experience with RPA tools (UiPath, Power Automate, Blue Prism, Automation Anywhere, etc.) and knowledge of API integration, SQL, Python, VBA, or JavaScript is preferred.
• Strong expertise in Microsoft Access, VBA, and macros, with the ability to build custom functions and automate workflows.
• Certifications such as UiPath Certified RPA Developer, Microsoft Power Automate Certification, PMP, Agile Certified Practitioner, or Lean Six Sigma are preferred.
• Strong understanding of automation governance, compliance, and security within a financial institution.

Payment & Deposits Product Domain Knowledge in the following areas is an asset:

• Deep experience with payment data, canonical models, and payment data mapping.
• Knowledge of SWIFT messages, ISO20022, MX and MT formats.
• Understanding of payment systems and methods such as Canada Lynx, US CHIPS, and FedWire, etc.
• Knowledge of non-wire payment methods like drafts and checks.
• Familiarity with regulatory reporting such as EFTR Fintrac, sanction screening, fraud detection, anti-money laundering (AML), compliance reporting.
• Understanding of deposit sub-ledger capabilities (like account management, transaction posting, multi-currency handling, interest calculations, liquidity management, controls, and reporting) to drive/ support deposits transformation, an asset.
• Familiarity with various accounts (Nostro, Vostro, Corporate Customer), and integration of payments services with correspondent account processing, an asset.
• Understanding of the interaction between payments and deposits operating models and how these serve client needs and use cases.

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):