Zone: Digital Health
Location: 70 O'Leary Avenue
Clinical Information Consultant
Digital Health - MENTAL HEALTH AND ADDICTIONS
Temporary Full-time

Hours: 70 hours Biweekly (8 hours; Days)

Salary: HL-20 ($69,338-$90,139) Annual

Competition Number: VAC0009375

Posted Date: 2025-05-22

Closing Date: 2025-05-29

About the Role

Reporting within the Digital Health division, the Clinical Information Consultant is accountable for the education, implementation, integration, support, evaluation, and enhancement of clinical software applications. This position is responsible for maintaining dependable and accurate data while supporting clinical standards, and best practice in community health throughout the province.

The responsibilities include but are not limited to:

• Managing the implementation, support, and recommendation for enhancement of clinical software applications in the health system.
• Providing ongoing consultation and support for users of clinical applications from a variety of clinical perspectives for complex and program specific clinical information systems.
• Developing and implementing policies and procedures for providing support for clinical applications in the health system.
• Consulting with application users, program managers, information systems staff, and application support personnel to identify implementation issues and work with management of the program to resolve issues.
• Developing application training materials and manuals for users of clinical applications within the health system and provide application training when required.
• Facilitating feedback and communication among end users, management, and the regional and provincial stakeholder groups through participation in regional and provincial committees and user groups to promote system usage and improve data consistency.
• Optimizing use of current reporting capability in the clinical applications and support the development of additional report specifications when required for the effective management of client programs and service delivery through advocacy, training, and consultation with program managers.
• Analyzing the clinical information requirements of the organization through consultation with managers and professional staff and evaluating opportunities for using clinical applications to meet identified needs and improve efficiencies.
• Facilitating the review of new clinical information systems with prospective users of the and provide feedback from the consultations to the management team.
• Collaborating with various stakeholders to review and assess application usage and data quality through periodic audits for compliance with regional, best practice and legislative standards, and identifying strategies to improve compliance.

About You

Your education and experience include:

• Undergraduate degree or professional licensure in a health-related field.
• Minimum of 5 years’ experience in the health system in a clinical discipline, preference given to those with experience in Clinical Information Technology.
• Minimum of 5 years of clinical experience in Mental Health & Addictions, with experience in interRAI assessments.
• Preference will be given to individuals with strong clinical working knowledge in adult education principles and change management.

You have the following skills and abilities:

• Extensive knowledge of current trends and practices related to eHealth clinical information systems
• Strong analytical and problem-solving skills
• Proven decision-making skills
• Superior communication (written and oral) and interpersonal skills
• Ability to build and maintain effective professional working relationships
• Demonstrate good judgment and an ability to build consensus among groups with differing priorities
• Ability to function independently in a high pressure, diverse, and changing environment
• Self-motivated and possess excellent time management and organizational skills.

Demonstrated equivalencies may be considered.