Mount Allison acknowledges, honours, and respects that the land named Sackville, NB is part of the unceded territory of the Mi'kmaq People who are the historic inhabitants, custodians, and dwellers on the land where our University is built and confirms its commitment to strengthening relationships with all Indigenous people.

Position title: Systems Programmer
Department: Computing Services
Type: Full-time continuing position
Opportunity type: Non-academic
Classification: MASA Grade 10
Salary range: $60,447-$70,174 per annum plus 15% market differential
Supervisor's title: Network Manager
Posted date: May 14, 2025
Closing date: May 24, 2025

Position description

The System Programmer is a member of the Computing Services Operations team, operating, configuring and managing computing infrastructure in a rapidly changing environment. Responsible for development and operation of system management automation tasks; assists in the evaluation, selection, installation and maintenance of systems software and hardware; installation and management of local and vendor-supplied software and management tools; monitor resource utilization and reliability; provides system-level technical support to other Computing Services staff; contributes to system documentation and operating procedures; Assists in planning, developing and implementing web projects/services; complex technical work involving support of enterprise systems and cloud services; duties are often project-based requiring becoming familiar with new technology and developing new skills; and other related duties.

• Primary responsibility for installation and maintenance of Virtual Machine Infrastructure server hardware and other components.
• Primary responsibility for installation and maintenance of Virtual Machine Infrastructure software components.
• Installation, maintenance, and support of servers, relational database systems, and applications.
• Develop new skills for new projects and systems (e.g. Virtualization, Cloud Platforms, Content Management System)
• Primary responsibility for several mission-critical university systems (e.g. Moodle, Public Web Servers, Content Management System).
• Maintenance and organization of on-premises data centre.
• Develop, maintain, and support of system automation, deployment and orchestration platforms.
• Requirements Analysis - consult with internal and end users to determine system and application requirements.

Key Relationships and Contacts

• Work collaboratively with staff on projects and provide system support to other Computing Services staff.
• Provide technology support for faculty research projects.
• Work with internal and external clients and partner institutions on joint projects (may include work at client and partner sites).
• Work with vendors and consultants for installation and maintenance of infrastructure systems and applications.
• Work with Educational Technology staff to support learning management software.

Accountability, Decision Making, and Problem Solving

• Primary responsibility for several mission-critical university systems. Decision-making and the impact of errors is more significant for these systems.
• Administrative access to the university's (and clients' and partners') computing infrastructure. Decisions and mistakes will impact the operation of these institutions (e.g. recruitment and registration and procedures, access to course materials, online donations, e-mail, web sites, etc.)
• Work objectives are determined in conjunction with the supervisor; there is considerable latitude with respect to how work is performed.
• Responsibility for and access to systems and applications that store and process sensitive university information including personal (student, alumni, etc.), financial, and academic (grades).
• Responsibility for security and protection of systems, applications and data.
• Planning, analysis, problem solving, and creativity is required for most tasks.

Other:

• Works carefully in highly controlled secure environments. Control and monitor access by vendors and consultants.
• Schedule is normally Monday to Friday 8:30 AM to 4:30 PM, but can vary on an occasional basis (e.g. after-hours upgrades, system emergencies).
• Continuing study is required to develop and maintain skills and knowledge. This includes formal training and self-study.

Qualifications/skills

• Solid understanding of computer system and network fundamentals
• Demonstrated the ability to quickly learn new skills and adapt to changes.
• Two or more years' experience in an Information Technology environment.
• Demonstrated programming and/or scripting skills in either a UNIX or Windows environment. Experience with PowerShell and Python is an asset.
• Experience with web services APIs
• Experience with one or more cloud infrastructure platforms such as AWS, GCP, or Azure.
• Experience with Microsoft 365 administration, including automation using the MS Graph API is an asset.
• Experience troubleshooting system and application problems.
• A Bachelor's degree in Computer Science or a related field is expected. Equivalent combinations of education and experience will be considered.

If you are interested in the challenges and opportunities that this position has to offer, please forward your application to: Human Resources Department, Mount Allison University, 65 York St., Sackville, NB E4L 1E4 Fax: (506) 364-2385, e-mail: [email protected] Review of applications will begin on May 24, 2025.

Mount Allison is committed to diversity and inclusiveness. We encourage applications from members of racialized communities, Indigenous persons, persons with disabilities, and persons of all sexual and gender identities. We seek candidates with qualifications and knowledge to contribute specifically to the further diversification of our campus community.

At Mount Allison, we are committed to ensuring your interview experience is as comfortable and accessible as possible. If you require any accommodations or adjustments during the interview process, please do not hesitate to inform us. Your needs are important to us, and our dedicated team is here to support you.

Visit our website at www.mta.ca/employment for other employment opportunities at Mount Allison University or to register to receive e-mail notification of new opportunities.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.