Requisition ID: 225566

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Term: September - December 2025

Work Hours/ Week : 37.5

Application Deadline: 05/23/2025

The Client and Portfolio Administrator within the Client Implementation team will be responsible for account off-boarding process, custodial changes account transfers, monthly and quarterly reporting, client portal set up, and other administrative CSA related tasks.

Is this role right for you? In this role, you will:

• Champions a customer focused culture to deepen client relationships and leverage broader firm's relationships, systems and knowledge.
• Support Client Service Administration team with account off-boarding process, custodial changes account transfers, monthly and quarterly reporting, client portal set up, and other account administrative CSA related tasks.
• Work closely with Account Data Management Administrator (ADMA), as well as all other Operations teams to resolve any questions, reduce errors, in preparing monthly and quarterly client mailings and to ensure that all documentation is sent out to clients accurately and on a timely basis.
• Keep client documentation up to date. Ex. monthly letters, welcome kits, working with client or their accountant to find missing book value information.
• Follow compliance procedures and notify Compliance promptly of new or unusual activity.
• Quality Assurance: Validate reports, invoices, receipts etc. before they are sent out.
• Ensure prompt payment of JFL invoices and work with Account Manager to collect outstanding balances.
• Other tasks as requested by management.
• Understand how the firm's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with firm's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.
• Understand how JFL's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high performance environment and contributes to an inclusive work environment.

Do you have the skills and requirements that will enable you to succeed in this role? – We'd love to work with you if:

• High-level of attention to detail and accuracy.
• Strong customer service.
• Proactive and professional when managing customer issues.
• Reliable, with a good sense of judgment.
• Innovative and eager for involvement in news projects and initiatives.
• Excellent communication skills, both written and verbal.
• High levels of self-motivation and self-discipline.
• Bilingual, French and English.

How do I apply?

For students applying to our internship/co-op or new graduate programs, we do not require resumes! We believe in evaluating you through relationships over resumes and are focused on learning about who you are and what you're interested in to uncover your true potential. Instead, we ask that as part of your application you complete the below:

1. Complete your PLUM Profile here and save as a screenshot.
2. Complete a short one-way video interview here.
3. Apply to the role and when the application asks for your resume, instead upload the screenshot of your PLUM Profile.

*To be considered for student opportunities at Scotiabank, Tangerine, and MD Financial you must complete all steps above.

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. Jarislowsky, Fraser Limited ("JFL") is a wholly-owned subsidiary of The Bank of Nova Scotia ("Scotiabank") and operates as a distinct business division. JFL manages the portfolios of pension funds, foundations and endowments, corporations and high-net-worth individuals in Canada and internationally.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.