With a career at The Home Depot, you can be yourself and also be part of something bigger.

Centralized Asset Protection Specialist- Field Investigator

Position Overview:

This role will work with cross-functional business partners (central investigations teams, ecommerce fraud analysts, field asset protection teams, asset protection analysts, law enforcement and retail industry networks) and leverage investigative tools to eliminate and reduce company exposure to external and internal theft and fraud. This role will support the Lower Mainland BC

Key Responsibilities:

Internal and external case resolution

• Utilize information from system-based reports and data bases to identify and communicate criminal activity impacting company assets
• Investigation of CCTV alerts and central investigation generated alerts to identify internal and external theft trends in the field
• Coordinate video, data, reporting and investigative steps to update case management systems and prepare files for law enforcement

Responsible for the identification and elimination of organized retail criminal activity (ORC) and internal theft within their market of responsibility.

• Identify Modus Operandi (MOs) that spotlight processes and operational weaknesses exposing the company to risks of ORC activity and/or internal theft
• Collaborate with internal and external partners to develop techniques to mitigate risks of ORC activity and internal theft
• Develop and maintain positive working relationships with AP teams, ecommerce partners, financial institutions, law enforcement and industry partners
• Provide regular updates to leadership on investigations and recoveries
• Measure impressions of control for AP and operational processes and initiatives

Competencies:

• Action Oriented
• Collaborates
• Communicates Effectively
• Customer Focus
• Drives Results

Skills:

• Proficient with Windows based systems and MS Office Suite applications
• Excellent analytical skills and well as strong verbal and written communication skills
• Ability to handle multiple projects and gain cooperation/buy in of business partners
• Commitment to data integrity, confidentiality and accuracy
• Time management and ability to independently prioritize caseloads
• Capable in utilizing information from system-based reports and data bases to identify and communicate criminal activity impacting company assets.

Direct Manager/Direct Reports:

• Direct Manager: Central Investigations Team Manager
• Direct Reports: None

Travel Requirements:

• Some travel to stores and facilities within local market as required

Physical Requirements:

• Operating a computer and other technology
• Extended sitting

Work Schedule:

• Location Independent with travel to store locations as needed
• Work from Home
• Flexible schedule based on business priorities (evenings and weekends included)

Working Conditions:

• Home Office/Store
• Working in an office setting: computer work, camera on virtual meetings, taking support calls

Minimum Education:

• High School Diploma

Minimum Years of Work Experience:

• 3+ years of Asset Protection/Loss Prevention experience
• Alternatively, 3+ years of transferable experience in investigative/analytics fields

Minimum Leadership Experience:

• Individual Contributor

Certifications:

• Where applicable, required to maintain a valid and up to date security guard license and/or private investigator license