Work Location:

Hours:

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

The Financial Crime Risk Management (FCRM) program at TD is accountable for establishing TD's Anti-Money Laundering and Anti-Terrorist Financing (AML/ATF) programs to ensure compliance with applicable AML/ATF regulatory requirements in jurisdictions where TD operates.

The Enterprise Model Management (Customer Risk) is one of the core pillars of FCRM program. The mandate of this team focuses on developing, monitoring, enhancing, and managing FCRM's customer risk rating models.

Job Description

We are looking for a Business Management Specialist to join Enterprise Model Management (Customer Risk) team and support the execution, reporting, and enhancement of the ongoing model monitoring activities. The successful candidate will report to Enterprise Model Management (Customer Risk) Senior Manager.

Job Requirements

• Lead or considerably contribute to timely completion of activities related to model management, model monitoring, periodic reviews, BAU reporting, and model enhancements,
• Contribute to team activities to ensure compliance with TD's Model Risk Management requirements,
• Identify opportunities to streamline and improve any of the existing model governance, monitoring, and reporting processes,
• Collaborate with FCRM stakeholders to optimize and enhance customer risk rating models and monitoring approach,
• Support the Management in developing reports and presenting monitoring/analysis results to the Executive team, Auditors, Model Validation, and other stakeholders,
• Identify and assess internal and external changes/risks that could impact customer risk rating models,
• Familiar with AML/ATF field, applicable regulations, policies, and industry best practices,
• Experience with Oracle database querying and report development,
• Familiar with Tableau dashboard development,
• CAMS certificate is an asset,
• Strong communication, writing, and presentation skills,
• Strong storytelling, slide development, and report writing skills,
• Demonstrated time management, project management, and stakeholder management skills,
• Ability to work effectively in a fast-paced environment while demonstrating flexibility to adjust to changing work priorities,
• Strong research and analytical skills, ability to review/analyze data and information, draw conclusions, and make appropriate recommendations,
• Support a positive work environment that promotes quality, innovation and teamwork and ensure timely communication of issues/ points of interest.

Key Accountabilities

CUSTOMER

• Contribute to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy,
• Plan, lead / manage and/or oversee a diverse set of work activities requiring alignment across multiple areas,
• Lead / manage the integrated implementation of policies / processes / procedures / changes in across multiple functional areas,
• Provide direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation,
• Facilitate key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.)
• Work effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed.

SHAREHOLDER

• Adhere to enterprise frameworks and methodologies that relate to business management activities for own area,
• Actively manage relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements,
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank,
• Assess / identify key issues and escalate to appropriate levels and relevant stakeholders where required,
• Maintain a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite,
• Participate in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations,
• Lead relevant governance meetings or committees and related deliverables / outcomes,
• Lead / facilitate and/or implement action/remediation plans to address performance/risk/governance issues.

EMPLOYEE / TEAM

• Provides thought leadership and/or industry knowledge for own area of expertise,
• Support a positive work environment that promotes service to the business, quality innovation and teamwork and ensure timely communication of issues/ points of interest,
• Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency,
• Work effectively as a team, supporting other members of the team in achieving business objectives and improving risk management,
• Participate in knowledge transfer within the team and business units.

BREADTH & DEPTH

• Work autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others,
• Provide seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members,
• Undertake and complete a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise,
• Oversee and/or independently perform tasks from end to end.

EXPERIENCE & EDUCATION

• Undergraduate degree
• 7+ years relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):