2526-061 - Administrative Assistant 4 (OA15) - Strait Area Campus
Operational Support
Administrative Assistant 4 (OA15)
Education
Strait Area Campus
Port Hawkesbury, Nova Scotia
Department of Administrative Services
Continuing Full-time Position: Commencing approximately June 30, 2025
Application deadline is 11:59PM, May 13, 2025
Competition No. 2526-061
Salary range: $47,189.45 to $53,580.19 annually
Reporting to the Manager, Administrative Services for the Eastern Region, you will:
- Have an in-depth knowledge of the campus Business Office sufficient to develop recommendations.
- Oversee assigned functions such as accounts receivables, student financials, data entries, T2202s, invoicing, PCI Compliance, payables, purchasing, etc.
- Resolve non-routine administrative problems.
- Oversee the day-to-day operational workflow of the Business Office ensuring smooth workflow and efficient functioning of assigned tasks.
- Determine when problems require the attention of a higher-level manager and explain those problems and their impact and suggest possible solutions.
- Complete payment processing, student loan processing, create payment plans, deferrals, sponsorship coordination, invoicing, withdrawal letters, outstanding balance collections, and respond to general student account queries as required.
- Provide daily direction and guidance to administrative support staff by determining work methods and procedures, providing training, and monitoring activities to ensure timely and effective operations.
- You may serve as a member of a board/committees as a representative of the Business Office.
Qualifications and Occupational Experience:
The minimum educational qualification for this position is a post-secondary certificate or diploma in Business or Administrative Professional/Office Administration.
You have a minimum of three years (full-time equivalent) of recent and related occupational experience in a fast-paced office environment.
Experience within finance, accounting, and/or a student account environment would be considered an asset.
Demonstrated customer service experience with ability to communicate effectively and courteously within a diverse environment.
Occupational experience using PeopleSoft Student, SAP or other account management software would be considered an asset.
You are comfortable using computer applications such as the Microsoft Office Suite, e-mail, and have a strong, demonstrable knowledge of Excel, SharePoint and Microsoft Office 365.
You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology, and you are committed to using technology in advancing your work.
Experience training others would be considered an asset.
Experience in an educational environment supporting and/or providing services to students and prospective students would be considered an asset.
Relevant Skills and Knowledge:
- You demonstrate a commitment to equity, diversity, inclusion, accessibility and anti-racism.
You possess excellent interpersonal skills and are able to interact at all levels of an organization.
You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction.
Your superb team working skills enable you to contribute positively to a cohesive team environment. You are passionate about collaborating and cultivating an inclusive and positive work environment where people can grow and succeed.
Demonstrated organizational, planning, and time management skills with the ability to manage multiple priorities and projects, multi-task, and meet deadlines.
Demonstrated analytical, research and problem-solving skills.
You have specific technical occupational knowledge and skill in account analysis and reconciliation, cash, and/or other records.
You are known for your problem solving and critical thinking skills.
You are a strong communicator.
You possess excellent coordination skills specifically related to organizing and prioritizing workloads for yourself or others.
You have proven records and information management skills and abilities with a focus on data accuracy and integrity, along with a drive to improve efficiencies.
Demonstrate problem solving abilities and an ability to work independently.
Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.
NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR Generalist at [email protected]. Our Employee Workplace Accommodation Policy can be found here.
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