Medavie Health Services New Brunswick (MHSNB) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EM/ANB, an integrated organization specializing in the delivery of primary health care services with the goal of facilitating access to quality care so that patients can achieve better health outcomes. MHSNB is fortunate to be able to count on the expertise of its employees who work passionately to build a healthier province.

Our company is currently looking for new team members to support its mission of providing excellence in emergency and community care within our various programs, namely Ambulance New Brunswick, the Extra-Mural Program and NB Health Link. Each advocates for a highly coordinated, quality service offering guided by a goal of continuous improvement across primary health care.

Medavie Health Services is part of Medavie, a health services organization. Together with Medavie Blue Cross, we are committed to providing innovative solutions that will improve the health of all Canadians.

As a not-for-profit organization, Medavie is proud to commit an annual social dividend to the Medavie Health Foundation to support programs and initiatives aimed at addressing some of our country's most pressing physical and mental health care challenges.

We are looking for a Senior Internal Communications Advisor who will lead the development and execution of MHSNB's internal communications strategies, keeping employees of MHSNB, ANB, EMP and NB Health Link informed, ensuring they receive communications when, where and how they need - while ensuring employees understand and see themselves in the organization's mission, vision, values and strategic priorities.

Reporting to the Director of Communications and Stakeholder Relations, the successful candidate will work collaboratively at all levels of MHSNB and the operating companies under its management. The Senior Internal Communications Advisor will have a strategic approach to communications tactics and will excel in a collaborative fast-paced environment. They will have a strong understanding of internal communications best practices and champion the important role it plays within an organization. The ideal candidate will have experience in audience engagement and consistent message development to help maximize employee interest, adoption and understanding.

Main Responsibilities:

• Work in collaboration with internal partners across MHSNB, ANB, EMP and NB Health Link to develop and execute internal communications strategies;
• Develop relationships with various business partners and senior leaders across the organization;
• Lead the development of departmental communications plans for change initiatives and engagement campaigns;
• Support the evolution of the intranet site including content strategy, curation, distribution, and analysis of site content;
• Develop and report on key performance indicators for internal communications activities;
• Oversee, write and edit content for internal communications, including (but not limited to): internal memos/advisories, speaking remarks and scripts for employee events, presentations/materials for management meetings, key business updates, etc.; liaise directly with internal business partners to obtain relevant detail/input and deliver on assignments;
• Coordination and support of senior leadership meetings and visits;
• Ensure internal communication messages are consistent with external messages and, where possible, guide the sharing of messages internally first;
• Support design and translation requirements for internal communications needs, working with creative services and translation teams; and,
• Day-to-day management of internal communication activities.

Other Responsibilities:

• Provide support for media relations, issues and crisis communications as needed, including on-call coverage when required.
• Some travel may be required.

Required Qualifications:

• Post-secondary education in Communications, Public Relations or other related field and minimum five years related experience;
• Exceptional written communication skills, including editing, proofreading and attention to detail;
• A storyteller with an ability to take complex information and distill into digestible, engaging, informative pieces for employees; ability to modify writing tone and voice;
• Up-to-date understanding of innovations in internal communications practices, particularly new platforms/digital channels;
• Ability to deal with highly confidential and sensitive subjects/issues in a professional manner; and,
• Solid time management skills, with the ability to balance multiple priorities and produce materials to meet tight deadlines.

Other Key Skills:

• Team player with a strong focus on supporting colleagues, trying new approaches and delivering results;
• Strong interpersonal, project management and relationship-building skills with an ability to work with multi-stakeholder teams in a fast-paced environment, across locations and operating companies; responds to requests quickly and professionally;
• A self-starter and problem-solver who works well independently and as part of a team;
• Understanding of best practices to communicate across diverse, geographically dispersed operations;
• Strong understanding of change management theory and practice is considered an asset
• Advanced skills with MS Word, Excel and PowerPoint;
• Flexible to work outside of normal hours and open to occasional travel;
• Flexible work arrangement (remote/work from home) in New Brunswick;
• Experience in a health care environment would be considered an asset; and,

Bilingualism (French and English) is strongly preferred for this position.

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If you are interested in working with a dynamic team of professionals and possess the necessary qualifications, please apply now.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Medavie Health Services New Brunswick is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.