Closing Date: December 11, 2023 at 4:00 PM

STUDENT AFFAIRS & SERVICES

The primary purpose of Student Affairs and Services (SAS) is to support students at UNB in achieving their academic, personal and life goals. In keeping with this, Student Affairs and Services develops and delivers a wide range of programs and services that enhance and contribute to the student experience and the learning environment. Individually and collectively, Student Services Divisions contribute directly to the University's strategic goals of an exceptional and transformative student experience and financial resiliency and responsibility.

WHAT WE OFFER

Full-time | Continuing | Fredericton | On-Campus

Standard Work Hours: Mon - Fri | 8:15 am - 4:30 pm | 36.25 hours per week

Salary Range: $24.42 - $28.90 per hour

YOUR FOCUS

Reporting to the Manager of Residence Administration, the Residence Administrative Coordinator (Secretary PL5) is a member of the Residence team responsible for assisting with the supervision, mentoring, and evaluating of the Residence student assistant(s). Managing and improving administrative processes and their timeliness. Area-specific administrative responsibilities include residence applications, deposits, room assignments/transfers, extensions, and communications for traditional residences, Magee House, and internal UNB-owned units; liaison with key campus partners (U-First, Financial Services, Security, Registrar's Office, Facilities Management etc.).

• Process application forms for all new and returning students based on a priority system for both academic semester and summer residence. Keep Colleague and other Residence systems up to date with all room and meal assignment information.
• Assist with all preparations for events such as SOAR, Open House and Residence check-in including transition back to residence operations from summer operations.
• Track room and apartment occupancy and waitlist numbers monthly.
• Ensure ongoing maintenance of the residence key system, including the cutting and issuing of keys often daily by using a computerized program issued by the master locksmith for UNB.
• Order lock changes on rooms/outside entrances to residences and process associated fees. Distribute appropriate keys to staff members and tenants.
• Assign all residence student meal plans.
• Ensure the UNB food service provider, Conference Services, and cleaning staff are provided with up-to-date information about the arrival and departure of all students during transition times.

WHAT YOU BRING

• Post Secondary Education in Business Administration, Office Management, or a related field.
• A minimum of three (3) years of experience in a related field.

Additional Strengths

• Experience in a post-secondary environment, working with Student Information Software would be considered an asset.
• Exceptional verbal communication skills with the ability to build relationships.
• Ability to work collaboratively, confidently, and independently.
• Exceptional written communication skills.
• Empathetic listening skills and ability to navigate difficult conversations with tact and diplomacy.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to successfully perceive, navigate and respond appropriately to sensitive issues.

WHY CHOOSE UNB?

UNB offers a large variety of benefits for employees, including a full pension, a minimum of three weeks of vacation annually, the Employee and Family Assistance Program (EFAP), and dental, life, and health insurance.

SECRETARIES, ACCOUNTANTS, LIBRARY ASSISTANTS AND CLERKS (SALAC)

This position is part of the UNIFOR, Local 4504 employee group and falls under the SALAC Collective Agreement.

COMMITMENT TO EQUITY, DIVERSITY & INCLUSION

The University of New Brunswick is committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.

We thank all who apply; however, only those selected for an interview will be contacted.