Stone Creek Resorts Inc. are the world-class golf resorts in the most beautiful natural surroundings, Silvertip Resort in Alberta and Eagle Ranch Resort in British Columbia. The defining features of our resorts have their foundation in the values; striving to provide an extraordinary experience to our guests is crucial. Our service commitment, SERVICE BEYOND, sets us apart from our competitors.

We are looking for a Operations Manager for our Eagle Ranch Resort at Invermere, British Columbia. A successful candidate is required to work as per the company values: Caring, integrity, excellence, team spirit and financial responsibility.

Are you a passionate hospitality professional and seeking the opportunity to be part of Service beyond culture?

Job responsibilities:

• Reports to General Manager
• Providing experience to our guests as per our Service commitment, Service Beyond.
• Following company Health & Safety guidelines and maintaining a safe, secure and healthy workplace.

• Food and Beverage - Front of House
  • Recruit, Train and Coach seasonal employees: servers, bartenders, host, beverage cart attendant, concession stand attendants (Ranch House).
  • Lead scheduling, purchasing, and inventory management.
  • Participate in budget process.
  • Execute all events on property (small weddings and tournaments)
  • Monitoring and ensuring completion of all opening and closing procedures of the restaurant.
• Golf Operations - Front of House
  • Recruit, Train and Coach seasonal employees: Guest Service Agents, Outside Service Agents.
  • Lead scheduling, and inventory management.
  • Participate in budget process.
  • Collaborate on purchasing.
  • Collaborate on rate management.
• Lodging Operations - Front Desk / Housekeeping
  • Recruit, Train and Coach seasonal employees: Guest Service Agents and Cleaners.
  • Lead scheduling, and inventory management.
  • Participate in budget process.
  • Collaborate on purchasing.
  • Collaborate on rate management.

Requirements:

• A high school diploma or GED requires. A diploma or degree in hospitality is an asset.
• Driver's license is required.
• ProServe Certificate or equivalent.
• Minimum 1-2 years of Lodging Experience
• Minimum 3 - 4 years of Food and beverage/ Restaurant Manager experience is required.
• Minimum 1-2 years of coordinating Wedding Events experience is required
• Good wine knowledge or a certified sommelier is an asset.
• Should be eligible to work in Canada full-time.
• Able to work in a fast-paced environment and flexible hours.
• Experience with the restaurant point of sale system and lodging property management system is an asset.
• Able to work overtime is a requirement.
• Able to lift, push or pull up to 40Ibs.
• Able to stand, sit, or walk for an extended period of time.

Why Eagle Ranch Resort:

• Our people experience working at a world-class golf resort.
• We care about our team's success.
• Staff Accommodation on site.
• Discounted: Golf Privileges, Staff Meals, Restaurant Meals, Golf Shop purchases
• We offer a diverse and engaging work environment.

Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc.